COVID-19 Protocol Update
Following the Center for Disease Control and Prevention (CDC) announcements, individuals who are fully vacinated are not required to wear a mask in the facility. To ensure everyone's safety, we will also continue to follow guidelines including: rescheduling patients that are feeling under the weather, sanitizing surfaces, and changing protective equipment between every patient. We want our patients to know that their health is our priority and we are doing everything we can to be as clean and safe as possible.
How are Appointments Scheduled?
Our office attempts to schedule appointments at your convenience. Preschool children should be seen in the morning because they are more awake, and we can work more slowly with them for their comfort. School children with a lot of homework should be seen in the morning for the same reason. Dental appointments are an excused absence, and missing school can be minimal when regular dental care is scheduled.
Since appointed times are reserved for each patient, we ask that you please notify our office at least 24 hours in advance of your scheduled appointment time if you must cancel. Another patient could be scheduled if we have sufficient time to notify them. We realize that unexpected things happen, but we ask for your assistance in this regard.
Do I stay with my child during the visit?
We Invite You to Join Us for Their First Examination
Parents are invited to accompany their child at each visit. For the safety and privacy of all patients, other children who are not being treated should remain in the reception area with a supervising adult.
What about Finances?
Payment for dental services is due at the time that treatment is provided. Every effort will be made to provide a treatment plan that gives your child the best possible care, and fits into your timetable and budget. We accept cash, personal checks, debit cards and most major credit cards.
Guidelines Regarding Dental Insurance
Our fees for services are the same for all patients whether or not they have a dental insurance program. As a courtesy to our patients, we will be happy to complete and submit your primary insurance carrier forms for dental treatment.
There is a great variety in the types of dental insurance offered. Various programs cover as little as 30% to as much as 80%. Almost every dental plan has a provision for limiting dollar disbursement by the insurance company for covered services. Rarely is coverage 100%.
Your particular insurance program may base its allowances on a fee schedule, which may or may not coincide with our office fee schedule. In some instances, it may be possible for you to determine, prior to treatment, what your benefits will be by merely reading your policy or by checking with your employer.
Please understand that this office does not determine the benefits to be derived under your policy.
We cannot be responsible for the structuring of your plan. This is a pre-determined situation agreed upon between your employer and the insurance carrier.
Insurance is designed to reimburse the policyholder and is a contract between the policyholder and the company. We do not have an insurance department but will do all we can to help you collect legitimate claims. Since our services are rendered for you at your request, in the event your insurance carrier is slow to pay or for some reason disallows the claim, payment of the account is your responsibility. Financial arrangements are to be made with our office prior to commencement of treatment.
Our payment is due from the insured at the time of the visit. We accept cash, check, Visa, MC and Discover.
In order for our office to apply for insurance benefits on your behalf, we ask that you provide us with the following:
- A signed “Financial Agreement” form.
- A completed “New Patient” form and your current dental insurance benefit card.
Most Major Dental Plans Accepted